I’m a Member Station
If you have a complaint about the CBAA, fill out this form.
I’m a Potential Partner
Declan Kelly, our Head of Development, on (02) 9318 9619 (9am - 5pm AEST Monday to Friday) or email at declan.kelly@cbaa.org.au.
I’m a Volunteer or Member of the Public
If you have a general query, you can call our Member Engagement team on (02) 9310 2999 (9am - 5pm AEST Monday to Friday) or email us at support@cbaa.org.au.
If you have a complaint about a station, you can lodge a formal written complaint with the station. If you aren’t satisfied with the result, you can notify us about your complaint.
Please note that the CBAA does not have an official role in handling complaints about community broadcasters. We do not enforce or monitor compliance with the Community Radio Broadcasting Codes of Practice, licence conditions or the Broadcasting Services Act. The CBAA's primary function is not to resolve disputes within member stations, as we are not a regulatory body. Instead, we provide resources, advice, support, and connections through the station's management. While we aim to assist in resolving conflicts, the responsibility for addressing internal station disputes ultimately lies with the station itself. We remain impartial and collaborate with station management to ensure a fair and just resolution. Read more.